Overview
This policy explains the cookies and browser storage used on promesolutions.com. Cookies are small text files stored in your browser, and local storage saves data on your device between visits.
Our own code sets no cookies. We write one local storage entry, and only if you opt out of analytics. Third-party tools set the other cookies and storage described below to provide analytics, chat, and spam protection. We do not use advertising or cross-site tracking cookies.
What is used
| Name and provider | Type | Purpose |
|---|---|---|
| prome_analytics_opt_out (Prome Solutions) | Local storage | Remembers when you opt out of PostHog analytics and Intercom chat. Stored until you opt back in or clear browser data. |
| ph_<key>_posthog (PostHog; vendor default) | First-party cookie (up to 1 year), session storage, and local storage | Stores a random visitor ID and session details to analyze page views, clicks, and session recordings. Linked to your contact inquiry if submitted. |
| __ph_opt_in_out_<key> (PostHog; vendor default) | Local storage or cookie | Set by PostHog when you click our opt-out control to stop event tracking. |
| intercom-id-*, intercom-session-*, intercom-device-id-* (Intercom; vendor default) | First-party cookies (1 week to 9 months) and local storage | Maintains your chat session and message history across page loads. Loads on pages after your first interaction for visitors who have not opted out. |
| Cloudflare Turnstile (Cloudflare) | Any storage stays inside its own frame (challenges.cloudflare.com) | Evaluates bot and spam signals on the contact form. Not used for advertising. |
How to control storage
- Analytics opt-out. Use our analytics opt-out control to turn off PostHog analytics and Intercom chat in this browser.
- Browser settings. You can use your browser settings to delete existing cookies or clear local storage. Blocking storage does not opt you out of analytics or chat, and prevents your opt-out preference from being saved.
- Content blockers. Browser extensions that block analytics or chat scripts will prevent their cookies and storage from loading.
Changes to this policy
We may update this policy if our use of cookies or storage changes. The date at the top of the page indicates when it was last updated. Our Privacy Policy explains how we handle the information these tools collect.
Contact
Questions about cookies on this site: [email protected].
Prome Solutions, LLC, 301 East Silver Fox Road, Newark, DE 19702, United States.