Digital Presence Overhaul for Hasvet PG International Animal Hospital

Digital Presence Overhaul for Hasvet PG International Animal Hospital

Hasvet PG opened its doors in Podgorica on World Animal Day with a promise: 24 / 7 ICU-level care for every pet that came through. Inside, the hospital gleamed with CT scanners and surgical suites, yet online it remained quiet. Reviews were scarce, the homepage was concise, and social feeds felt distant from local pet owners. Hasvet had world-class medicine, but its digital presence did not yet convey that excellence. Prome Solutions stepped in to change that.

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Impact Area

Advanced pet diagnostics

Services

Operational workflow improvements

Months of Active Angagement

5

About The Customer

Hasvet PG International Animal Hospital is a full-service veterinary center in Dahna, Podgorica. The facility offers continuous emergency care, intensive care, and advanced diagnostics such as MRI, CT, X-ray, ultrasound, and endoscopy.

Business Need

Entering a new market highlighted a few growth opportunities:

  • A homepage centered on a strong hero section that invited, but did not yet provide, deeper service details
  • Social channels with limited local engagement and posting consistency
  • An online reputation still in its early stages while forums encouraged careful comparison of newcomer clinics

To earn trust quickly, Hasvet needed a richer, locally resonant digital story that could guide pet owners from search results to exam rooms.

Our Solution

Prome Solutions delivered a multi-front digital acceleration:

  • Added strategic content blocks below the hero, enriched copy with targeted keywords, improved internal linking, and optimized each page for SEO while preserving the site structure
  • Created service pages, local FAQs, and embedded Google Review snippets for trust
  • Developed a social media strategy with monthly content calendars, behind-the-scenes reels, and “Meet the Team” stories
  • Crafted localized post ideas tied to Montenegrin holidays, regulations, and language nuances
  • Advised on geo-targeted ad sets for emergency and preventive services with conversion tracking
  • Introduced an online triage form that routes urgent cases directly to ICU staff, easing lobby congestion
  • Optimized the Google Business profile and set up automated review-request emails
  • Implemented Montenegrin language localization across all pages and posts through our local team
  • Provided weekly Montenegrin language lessons, helping staff communicate confidently with local pet owners

Result

  • Website traffic up 320 percent in three months
  • Google rating climbed from 3.7 to 4.6 with more than 150 new reviews
  • Social followers quadrupled and local engagement doubled
  • Paid ads delivered a 28 percent booking-to-click rate for emergency services
  • Triage form cut front-desk phone wait times by half

Hasvet PG now ranks on page 1 for “veterinary hospital Podgorica.” Its digital presence guides worried owners to the ICU doors before panic sets in.